Due to the nature of shaving soaps being a personal hygiene item, returns cannot be accepted except in cases of a manufacturing defect or otherwise limiting circumstance that is the fault of Cutting Edge that prevents the proper use of the product.
Defective products can be returned for a full refund of the product price within 15 days of receiving the product.
You must contact Cutting Edge to obtain a return authorization before returning a defective product.
It is the responsibility of the purchaser to ensure the arrival of a returned item. Returned items that are lost in transit will not be granted a return/refund.
Returned items will be inspected for improper use and Cutting Edge reserves the right to deny a refund on said grounds. Products deemed by Cutting Edge to be subjected to improper use will be returned to the purchaser.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Currently we are only shipping products to the Continental United States. We apologize for the inconvenience to those that are not in this area and would like to purchase our products.
As we expand we may add additional locations to our shipping area. Canada will be added soon.